To ensure that your expectations are met we require you to download a Sample Reports of the
Career Direct® assessment report before your purchase your Career Direct assessment.
This will ensure that you know exactly what you can expect.
If you purchased the assessment and have not used the provided code
(in other words you are still in possession of an unused code) and you decide NOT
to continue with the assessment, you may contact us for a full refund within 90 days
of the purchase date. If you already used the code and have completed your assessment you
WILL NOT qualify for a refund.
To request a refund, go to the
page, fill out the form, and include the unused code that was sent to you.
Please put "Refund Request" as the subject of your e-mail.
This will speed up your refund processing. After receiving your refund, you will no longer have
access to that assessment account.