Refund Policy

To ensure that your expectations are met we require you to download a Sample Reports of the Career Direct® assessment report before your purchase your Career Direct assessment. This will ensure that you know exactly what you can expect. ( )

If you purchased the assessment and have not used the provided code (in other words you are still in possession of an unused code) and you decide NOT to continue with the assessment, you may contact us for a full refund within 90 days of the purchase date. If you already used the code and have completed your assessment you WILL NOT qualify for a refund.

To request a refund, go to the Contact Us page, fill out the form, and include the unused code that was sent to you.

Please put "Refund Request" as the subject of your e-mail. This will speed up your refund processing. After receiving your refund, you will no longer have access to that assessment account.

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